Why Your Business Should Have a Knowledgebase

The closer and more accessible you are to your customers, the stronger your business is and the more profitable it can be. A knowledgebase allows you to stay in touch with your customers (one to many) and is a great way to leverage your resources to nurture your customers on a continuous basis with a one-time set-up and minimal effort for upkeep.

Acting as an intermediary platform, a knowledgebase helps open those windows for your customers. It gives them a point of touch, and it allows them to take a glimpse about your business, products or services.

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